Yes.  Due to the high volume of custom work, we are often booked well in advance.  Appointments are required. 

Yes we are happy to supply diamonds and gemstones at extremely competitive pricing.  Our experienced team will guide you through the process of choosing the perfect stone giving you the confidence in knowing what you are buying.  Deposits made on diamonds and gemstones are non-refundable. 

Yes.  We can use any diamonds and/or gemstones in the design, or a combination of using your gemstones and new gemstones. If using any of your original diamonds or gemstones, you must sign a ‘STONE REMOVAL AND RESETTING RISK’ acknowledging that Dana’s Goldsmithing takes the greatest care possible when working with your special gemstones, but in cases where we are removing and/or resetting gemstones there are risks involved.  

Through experience, we have concluded that melting down the client’s original gold to use in a new casting has not yielded the best metal result.  There is no way to assess the alloys or impurities in 'old' metal and therefore we offer our clients the highest credit value for their original gold towards the cost of using new metal for the finished piece.  This enables us to be able to guarantee the metal used in the final piece.  We can often incorporate original pieces or parts of them into new designs for sentimental reasons.  

We do not buy or give credit for any client's diamonds or gemstones. 

No Problem.  This is the time to make changes.  Minor changes are included as part of the design fees, however if you are looking to completely alter the design or begin with a brand new concept there may be additional costs depending on the complexity and changes to metal weights of the new design.   

Dana’s Design Team has provided every opportunity to make changes during the design stage and has had confirmation by you to proceed with the finished design after seeing either a hand sketch, coloured and/or computer renderings, and/or a 3D model.  Even though we want every customer to LOVE their new piece, alterations to the finished piece at this point would be at the customers expense.  

On average 6 to 8 weeks.  We will always do everything we can to meet a deadline for you so please make sure we are aware of your time line when we start the process.  

An independent jewellery appraisal is included for most of the custom pieces.  There are some exceptions.   

We recommend having an Appraisal completed on Jewellery with a retail value over $3000. 

There are so many metal choices available and that we can work with, however we recommend and suggest the following: 

WHITE METALS:  14kt white gold - platinum  

YELLOW METALS:  10kt - 14kt - 18kt yellow gold 

ROSE METALS: 14kt rose gold 

For more information about metals click here. 

The average cost is $2000-$4000 plus any diamonds or gemstones that are supplied.  As part of our Questionnaire we ask that you provide your approximate budget.  If it differs dramatically to what we estimate the cost might be after seeing your inspiration images and reading through your initial information, we will discuss prior to booking a consultation.  

Tuesday to Friday, 10am-5pm & Saturdays 10am-4pm.  Closed on Holidays.  Extended Seasonal Hours

186 Queen St, Port Perry, Ontario L9L 1B8 in the heart of Historic Downtown Port Perry

We generally carry a standard size of between 6 and 7 for women’s rings. Sizing is complementary within two sizes within three months of purchase. We often recommend ordering product in your ring size if more than 2 sizes is required.

Yes. We work with a reputable appraiser in Toronto. Your items are personally delivered by one of our team members weekly and insured during transit. Cost is $95 (jewellery) and $115 (watches).

You typically only require an appraisal if you are insuring the item. We include an appraisal on jewellery items purchased or made by DG with a value over $3000.

Full refund within 7 days or exchange within 30 days (in original condition without alterations). All items that are purchased at a discount more than 25%, special orders, custom pieces and altered or customized items are all FINAL SALE.

14kt gold has a higher fine gold content than 10kt gold. There is a slight colour variation between the two in yellow gold, with 14kt being slightly more yellow or warmer than 10kt. Both are strong metals, however 10kt yellow gold is slightly harder than 14kt, whereas white gold it is the opposite.

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Yes! We offer Affirm financing on Regular priced items over $3000.

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We offer layaways for a period of 60 days with a 25% non-refundable deposit.

The main difference between lab grown diamonds & natural diamond is their origin, otherwise their physical and chemical properties remain the same.

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YES! Custom design and reimagining your sentimental treasures is our specialty!

Learn more about our custom design process.

Yes, we do! We offer high value in cash or store credit for your gold jewellery items. We do not offer cash or store credit for gemstones or silver items.

We do not buy Vintage or Estate pieces; however we do offer the highest value of gold credit.

Due to volume our typical repair turnaround time is 3 weeks from approval to proceed. Jewellery made or purchased by DG will be completed within a week.

We repair all fine jewellery including, but not limited to; Rings, Necklaces, Pendants, Bracelets, Anklets, Earrings that were purchased or made by DG or elsewhere. We work mainly with precious metals and precious or semi-precious gemstones, however, we do have means of repairing some fashion items.

Rhodium is a surface plating from the Platinum alloy, and is used to plate White Gold jewellery, creating a bright white finish. It not only allows for all white gold to have a uniformed colour, but also acts as a hypoallergenic barrier for those sensitivities to the alloys in white gold. Plating will wear off over time, so pieces that are rhodium plated do require a bit of maintenance by having them re-plated every couple of years.

Most of the time-Yes! Rings can be sized up or down, within a certain number of sizes.

Any rings that have stones in the band or hollow parts, are trickier to size, as we can’t manipulate the metal near those stones or hollow sections. This just means that the ring may be slightly oval after sizing. If you’re unsure whether your ring can be sized, please feel free to stop by the store and one of our associates will be happy to help!


Note that sizing doesn’t stop at rings! Most bracelets and necklaces or chains can be shortened or extended to a length you find most comfortable.

We do not offer on the spot repairs or sizing, as our goldsmiths need to take their time with each piece, ensure the proper care is taken and that the finished piece goes through the same quality assessment process.

In some instances, which are decided at the discretion of our production manager, we may be able to complete a ring sizing within 1-2 hours.

Rings can spin for a couple of reasons; the two main ones being that either your ring has more weight at the top or your ring and the ring size varies slightly from your knuckle to the base of your finger. The most common way of fixing this is by adding a couple of gold balls inside the shank. These act as a stabilizer, stopping the spinning. There are also temporary options available.

It depends on the condition of the inherited piece. There are times when the pieces have worn too thin or weak to repair. We can look at Restoration options, or if the piece have sentimental stones, Custom Redesign is an option.

Retipping means to add metal to your existing claws, to build them back up. Over time metal wears, especially at high points, like claws for example, so retipping claws is a common form of maintenance.

If you can’t proceed with the repair quote at that time, your quote is valid for 30 days. Anything longer than that, we will have to revaluate.

Yes, we do the majority of our repairs in house, however we also work with a reputable company, that we have been working with for many years, who help to take on some repairs when our repair queue is at its capacity.

We work to complete our assessment & reach out with the final quote within 24-48 business hours from the time of drop off. We communicate the quotes via text, phone call or email.